.page-faq {
  --faq-side: 220px;
  background: var(--ink);
  color: var(--cloud);
}

.page-faq .breadcrumbs {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 8px;
  margin-bottom: 24px;
  font-family: var(--font-mono);
  font-size: 12px;
  letter-spacing: 0.06em;
  color: var(--muted);
}
.page-faq .breadcrumbs a {
  color: var(--muted);
  text-decoration: none;
  border-bottom: 1px solid transparent;
  transition: color var(--dur) var(--ease), border-color var(--dur) var(--ease);
}
.page-faq .breadcrumbs a:hover {
  color: var(--cyan);
  border-bottom-color: var(--cyan);
}
.page-faq .breadcrumbs [aria-current="page"] {
  color: var(--cloud);
}

.page-faq .faq-hero .shell {
  padding-top: 34px;
  padding-bottom: 40px;
}

.page-faq h1 {
  font-family: var(--font-display);
  font-size: 34px;
  line-height: 1.15;
  letter-spacing: 0.04em;
  font-weight: 800;
  margin: 12px 0 16px;
  color: var(--cloud);
}

.page-faq .faq-hero__lead {
  max-width: 34ch;
  margin: 0;
  font-size: 17px;
  line-height: 1.8;
  color: var(--muted);
}

.page-faq .faq-jump {
  list-style: none;
  margin: 30px 0 0;
  padding: 0;
  display: grid;
  gap: 12px;
}

.page-faq .faq-jump__item {
  position: relative;
  display: grid;
  gap: 6px;
  padding: 18px 20px 20px;
  background: var(--indigo);
  clip-path: polygon(14px 0, 100% 0, 100% calc(100% - 14px), calc(100% - 14px) 100%, 0 100%, 0 14px);
  transition: background-color var(--dur) var(--ease);
}
.page-faq .faq-jump__item:hover {
  background: #232a58;
}

.page-faq .faq-jump__num {
  font-family: var(--font-mono);
  font-size: 12px;
  letter-spacing: 0.12em;
  color: var(--amber);
}

.page-faq .faq-jump__item a {
  font-family: var(--font-display);
  font-size: 19px;
  font-weight: 700;
  letter-spacing: 0.03em;
  color: var(--cloud);
  text-decoration: none;
  border-bottom: 2px solid transparent;
  justify-self: start;
  transition: color var(--dur) var(--ease), border-color var(--dur) var(--ease);
}
.page-faq .faq-jump__item a:hover {
  color: var(--cyan);
  border-bottom-color: var(--cyan);
}

.page-faq .faq-jump__desc {
  font-size: 14px;
  line-height: 1.7;
  color: var(--muted);
}

.page-faq .faq-body .shell {
  padding-top: 44px;
  padding-bottom: 64px;
}

.page-faq .faq-layout {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: 32px;
}

.page-faq .faq-side {
  display: grid;
  gap: 12px;
  align-content: start;
}

.page-faq .faq-side__label {
  margin: 0;
  font-family: var(--font-mono);
  font-size: 12px;
  letter-spacing: 0.12em;
  color: var(--cyan);
}

.page-faq .faq-side__nav {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
}

.page-faq .faq-side__link {
  padding: 7px 12px;
  font-size: 14px;
  line-height: 1.4;
  color: var(--cloud);
  text-decoration: none;
  border: 1px solid rgba(221, 231, 236, 0.18);
  border-radius: 2px;
  transition: color var(--dur) var(--ease), border-color var(--dur) var(--ease), background-color var(--dur) var(--ease);
}
.page-faq .faq-side__link:hover {
  color: var(--ink);
  background: var(--cyan);
  border-color: var(--cyan);
}

.page-faq .faq-side__note {
  margin: 4px 0 0;
  font-size: 13px;
  line-height: 1.7;
  color: var(--muted);
  border-left: 2px solid var(--cyan);
  padding-left: 10px;
}

.page-faq .faq-block {
  padding: 0 0 46px;
  margin-bottom: 46px;
  border-bottom: 1px solid rgba(221, 231, 236, 0.12);
}
.page-faq .faq-block--last,
.page-faq .faq-block:last-child {
  border-bottom: 0;
  margin-bottom: 0;
  padding-bottom: 0;
}
.page-faq .faq-block--light {
  border-bottom: 0;
}

.page-faq .faq-block__head {
  margin-bottom: 24px;
}

.page-faq h2 {
  font-family: var(--font-display);
  font-size: 24px;
  line-height: 1.2;
  letter-spacing: 0.04em;
  font-weight: 800;
  margin: 8px 0 12px;
  color: var(--cloud);
}

.page-faq .faq-block__lead {
  max-width: 42ch;
  margin: 0;
  font-size: 16px;
  line-height: 1.8;
  color: var(--muted);
}

/* 六步自查 */
.page-faq .check-list {
  list-style: none;
  margin: 0;
  padding: 0;
}

.page-faq .check-item {
  display: grid;
  grid-template-columns: 44px minmax(0, 1fr);
  gap: 14px;
  padding: 18px 0;
  border-top: 1px solid rgba(221, 231, 236, 0.12);
}

.page-faq .check-item__no {
  display: grid;
  place-items: center;
  width: 42px;
  height: 42px;
  font-family: var(--font-mono);
  font-size: 15px;
  color: var(--cyan);
  border: 1px solid var(--cyan);
  clip-path: polygon(10px 0, 100% 0, 100% calc(100% - 10px), calc(100% - 10px) 100%, 0 100%, 0 10px);
  transition: background-color var(--dur) var(--ease), color var(--dur) var(--ease);
}
.page-faq .check-item:hover .check-item__no {
  background: var(--cyan);
  color: var(--ink);
}

.page-faq .check-item__body {
  min-width: 0;
}

.page-faq .check-item__title {
  font-family: var(--font-display);
  font-size: 17px;
  font-weight: 700;
  letter-spacing: 0.02em;
  margin: 0 0 6px;
  color: var(--cloud);
}

.page-faq .check-item__action {
  margin: 0 0 8px;
  font-size: 15px;
  line-height: 1.8;
  color: var(--cloud);
}
.page-faq .check-item__action a {
  color: var(--cyan);
  text-decoration: none;
  border-bottom: 1px solid rgba(53, 224, 214, 0.45);
  transition: border-color var(--dur) var(--ease);
}
.page-faq .check-item__action a:hover {
  border-bottom-color: var(--cyan);
}

.page-faq .check-item__meta {
  display: flex;
  flex-wrap: wrap;
  align-items: baseline;
  justify-content: space-between;
  gap: 8px;
}

.page-faq .check-item__pass {
  font-size: 13px;
  line-height: 1.6;
  color: var(--muted);
}

.page-faq .check-item__time {
  font-family: var(--font-mono);
  font-size: 14px;
  letter-spacing: 0.06em;
  color: var(--amber);
}

.page-faq .check-figure {
  margin: 28px 0 0;
}

.page-faq .media-frame img {
  display: block;
  width: 100%;
  max-width: 100%;
  height: auto;
  object-fit: cover;
}

.page-faq .faq-note {
  margin: 22px 0 0;
  font-size: 14px;
  line-height: 1.8;
  color: var(--muted);
}
.page-faq .faq-note a {
  color: var(--cyan);
  text-decoration: none;
  border-bottom: 1px solid rgba(53, 224, 214, 0.45);
  transition: border-color var(--dur) var(--ease);
}
.page-faq .faq-note a:hover {
  border-bottom-color: var(--cyan);
}

/* 收藏三类 */
.page-faq .collect-grid {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: 16px;
}

.page-faq .collect-card {
  background: var(--wine);
  padding: 20px 20px 24px;
  clip-path: polygon(16px 0, 100% 0, 100% calc(100% - 16px), calc(100% - 16px) 100%, 0 100%, 0 16px);
}

.page-faq .collect-card__tag {
  margin: 0 0 10px;
  font-family: var(--font-mono);
  font-size: 12px;
  letter-spacing: 0.12em;
  color: var(--amber);
}

.page-faq .collect-card h3 {
  font-family: var(--font-display);
  font-size: 18px;
  font-weight: 700;
  line-height: 1.35;
  letter-spacing: 0.03em;
  margin: 0 0 12px;
  color: var(--cloud);
}

.page-faq .collect-card__list {
  margin: 0;
  padding: 0 0 0 16px;
  display: grid;
  gap: 8px;
}
.page-faq .collect-card__list li {
  font-size: 14px;
  line-height: 1.75;
  color: #E6DDE3;
}
.page-faq .collect-card__list li::marker {
  color: var(--rose);
}
.page-faq .collect-card__list a {
  color: var(--cyan);
  text-decoration: none;
  border-bottom: 1px solid rgba(53, 224, 214, 0.45);
}
.page-faq .collect-card__list a:hover {
  border-bottom-color: var(--cyan);
}

/* 订阅状态 */
.page-faq .sub-grid {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: 12px;
}

.page-faq .sub-card {
  background: var(--teal);
  padding: 18px 18px 20px;
  border-left: 2px solid var(--cyan);
}
.page-faq .sub-card p {
  margin: 10px 0 0;
  font-size: 14px;
  line-height: 1.75;
  color: #C9DEDD;
}

.page-faq .sub-card__label {
  font-family: var(--font-display);
  font-size: 15px;
  font-weight: 700;
  letter-spacing: 0.06em;
  color: var(--cloud);
}

.page-faq .plan-strip {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: 10px;
  margin-top: 20px;
}

.page-faq .plan {
  display: flex;
  align-items: baseline;
  gap: 10px;
  padding: 12px 16px;
  background: rgba(242, 179, 61, 0.08);
  border-bottom: 1px solid rgba(242, 179, 61, 0.35);
}

.page-faq .plan__name {
  font-size: 14px;
  color: var(--cloud);
  min-width: 3em;
}

.page-faq .plan__devices {
  font-family: var(--font-mono);
  font-size: 34px;
  line-height: 1;
  color: var(--amber);
}

.page-faq .plan__unit {
  font-size: 13px;
  color: var(--muted);
}

/* 反馈提交 */
.page-faq .feedback-panel {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: 24px;
  padding: 24px 20px 28px;
}
.page-faq .feedback-panel h2 {
  color: var(--text-dark);
}
.page-faq .feedback-panel .eyebrow {
  color: var(--cyan-deep);
}

.page-faq .feedback-lead {
  margin: 0 0 22px;
  font-size: 15px;
  line-height: 1.8;
  color: #33414D;
}

.page-faq .fb-steps {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  gap: 14px;
}

.page-faq .fb-step {
  display: grid;
  grid-template-columns: 40px minmax(0, 1fr);
  gap: 12px;
  padding-bottom: 14px;
  border-bottom: 1px solid var(--line);
}
.page-faq .fb-step:last-child {
  border-bottom: 0;
  padding-bottom: 0;
}

.page-faq .fb-step__no {
  font-family: var(--font-mono);
  font-size: 16px;
  color: var(--cyan-deep);
  letter-spacing: 0.06em;
}

.page-faq .fb-step h3 {
  font-family: var(--font-display);
  font-size: 16px;
  font-weight: 700;
  letter-spacing: 0.03em;
  margin: 0 0 5px;
  color: var(--text-dark);
}
.page-faq .fb-step p {
  margin: 0;
  font-size: 14px;
  line-height: 1.75;
  color: #33414D;
}

.page-faq .feedback-privacy {
  margin: 22px 0 0;
  font-size: 13px;
  line-height: 1.7;
  color: #5C6B78;
}
.page-faq .feedback-privacy a {
  color: var(--cyan-deep);
  text-decoration: none;
  border-bottom: 1px solid rgba(15, 124, 119, 0.4);
}
.page-faq .feedback-privacy a:hover {
  border-bottom-color: var(--cyan-deep);
}

.page-faq .feedback-figure {
  margin: 0;
}

/* 提交之后 */
.page-faq .flow-strip {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: 12px;
}

.page-faq .flow-step {
  position: relative;
  padding: 18px 18px 20px;
  background: var(--indigo);
  clip-path: polygon(14px 0, 100% 0, 100% calc(100% - 14px), calc(100% - 14px) 100%, 0 100%, 0 14px);
}
.page-faq .flow-step p {
  margin: 12px 0 0;
  font-size: 14px;
  line-height: 1.75;
  color: var(--muted);
}

.page-faq .flow-step .status {
  font-size: 13px;
}

/* 转人工 */
.page-faq .prep-list {
  list-style: none;
  margin: 0 0 24px;
  padding: 0;
  display: grid;
  gap: 0;
}
.page-faq .prep-list li {
  position: relative;
  padding: 12px 0 12px 22px;
  font-size: 15px;
  line-height: 1.7;
  color: var(--cloud);
  border-bottom: 1px solid rgba(221, 231, 236, 0.12);
}
.page-faq .prep-list li::before {
  content: "";
  position: absolute;
  left: 0;
  top: 22px;
  width: 8px;
  height: 2px;
  background: var(--cyan);
}

.page-faq .faq-contact {
  margin-bottom: 22px;
}
.page-faq .faq-contact p {
  margin: 0 0 8px;
  font-size: 15px;
  line-height: 1.8;
  color: var(--cloud);
}
.page-faq .faq-contact p:last-child {
  color: var(--muted);
  font-size: 14px;
}

.page-faq .faq-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
}

.page-faq .note-hand {
  margin-top: 26px;
}

@media (min-width: 700px) {
  .page-faq h1 {
    font-size: 46px;
  }
  .page-faq h2 {
    font-size: 30px;
  }
  .page-faq .faq-jump {
    grid-template-columns: repeat(3, minmax(0, 1fr));
    gap: 14px;
  }
  .page-faq .faq-side__nav {
    gap: 10px;
  }
  .page-faq .collect-grid {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }
  .page-faq .sub-grid {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }
  .page-faq .plan-strip {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }
  .page-faq .flow-strip {
    grid-template-columns: repeat(4, minmax(0, 1fr));
  }
  .page-faq .feedback-panel {
    grid-template-columns: minmax(0, 1.15fr) minmax(0, 0.85fr);
    gap: 32px;
    padding: 34px 32px 36px;
    align-items: start;
  }
}

@media (min-width: 1000px) {
  .page-faq .faq-layout {
    grid-template-columns: var(--faq-side) minmax(0, 1fr);
    gap: 48px;
  }
  .page-faq .faq-side {
    position: sticky;
    top: 96px;
    gap: 16px;
  }
  .page-faq .faq-side__nav {
    flex-direction: column;
    align-items: stretch;
  }
  .page-faq .faq-side__link {
    border-color: transparent;
    border-left: 2px solid rgba(221, 231, 236, 0.18);
    padding: 8px 0 8px 12px;
  }
  .page-faq .faq-side__link:hover {
    background: transparent;
    color: var(--cyan);
    border-color: transparent;
    border-left-color: var(--cyan);
  }
  .page-faq .faq-hero .shell {
    padding-top: 48px;
    padding-bottom: 52px;
  }
}
<<<END>>>